Cleaner Brent Accessibility Statement

This accessibility statement explains how the Cleaner Brent website has been designed and developed so that as many people as possible can use it. We are committed to providing an accessible Cleaner Brent area service online, so that residents, businesses and visitors can find cleaning information and request services in ways that work for them.

Our commitment to accessibility

We aim for the Cleaner Brent website to be usable by everyone, including people who use assistive technologies or alternative input methods. Our goal is to meet the Web Content Accessibility Guidelines version 2.1, level AA. These guidelines are internationally recognised standards for making web content more accessible and more usable for everyone.

As part of this commitment, we regularly review the website, update content and improve the structure so that information about accessible Cleaner Brent area cleaning services is clear, consistent and easy to navigate.

WCAG 2.1 AA compliance

The Cleaner Brent website has been developed with reference to WCAG 2.1 AA success criteria. This includes providing sufficient colour contrast between text and background, ensuring text can be resized without loss of content, and avoiding content that flashes in a way that might trigger seizures.

Headings, lists and other structural elements are used consistently so that the page layout and information hierarchy are clear. Forms and interactive elements have labels and instructions designed to support users with different access needs.

Screen reader support

The site is designed to work with modern screen reader software. We use meaningful page titles, headings and text alternatives for images where these images convey important information. Decorative images are managed so that they do not create unnecessary noise for screen reader users.

Navigation menus, buttons and form fields are marked up so that screen reader users can understand their purpose. Where possible, we use plain language and avoid unnecessary jargon so that information about Cleaner Brent services is understandable when read aloud.

Keyboard navigation

The Cleaner Brent website is intended to be fully usable with a keyboard alone, without the need for a mouse or touch input. Users should be able to move through content using the Tab, Shift plus Tab and arrow keys, and to activate links and buttons using the Enter or Space keys.

We aim to maintain a clear and visible focus indicator so that users can always see which element is currently selected. Keyboard focus order follows the visual order on the page to support an efficient and predictable navigation experience.

Compatible browsers and devices

The website is designed to work on a range of browsers and devices, including desktop computers, laptops, tablets and smartphones. Pages are responsive so that content reflows to fit different screen sizes, helping users to read and interact with Cleaner Brent information on their preferred device.

Ongoing improvements

Accessibility is an ongoing process. We regularly test new pages and features and work to fix issues that may affect users with disabilities. As services and technology change, we will continue to review and improve the accessibility of our website so that accessing Cleaner Brent area services remains as barrier free as possible.

Requesting information in an accessible format

If you need information from the Cleaner Brent website in a different format, such as large print, audio, easy read or an accessible PDF, you can request this from us. We will consider your request and work with you to provide the information in a format that meets your needs where reasonably possible.

Reporting accessibility problems

We welcome feedback on the accessibility of the Cleaner Brent website. If you find any problems that are not mentioned in this statement, or if you think we are not meeting accessibility requirements, you can contact us and tell us which page or feature is causing difficulty and what support you need. Your feedback helps us improve the accessibility of Cleaner Brent services for everyone.